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Find answers to common questions or reach out to our team directly.
We typically respond within 2 business days. For urgent account issues, please include your registered email in the subject line.
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Frequently Asked Questions
How do I delete my account and data?
You can request account deletion by emailing support@zsaria.app with the subject line 'Account Deletion Request'. We will process your request and delete all associated data within 30 days.
How do I cancel my subscription?
Subscriptions are managed through your Apple App Store account. Go to Settings → Apple ID → Subscriptions on your iPhone or iPad to cancel. Changes take effect at the end of your current billing period.
Is my health data private?
Yes. Your health and cycle data is used exclusively to power your Zsaria experience. We never sell your data or share it with third parties for advertising. See our Privacy Policy for full details.
Are Zsaria's insights medical advice?
No. Zsaria provides informational and reflective content only. Nothing in the app constitutes medical, psychological, or clinical advice. Always consult a qualified healthcare professional for medical concerns.
I forgot my password. How do I reset it?
On the login screen, tap 'Forgot Password' and enter your email address. You'll receive a reset link within a few minutes. Check your spam folder if it doesn't arrive.
How do I report a bug or technical issue?
Email us at support@zsaria.app with a description of the issue, your device model, and iOS version. Screenshots are always helpful. We aim to respond within 2 business days.
Can I use Zsaria on multiple devices?
Yes. Your Zsaria account syncs across devices. Simply sign in with the same email on any supported device.
How do I update my cycle information?
You can update your cycle length, last period date, and other settings at any time from the Settings section within the app.